dear,nice day
i checked that we have sent out,package is in normal transit.it has arrived at your country,it is on the process of custom clearance now,pls don't open dispute and wait 26 days.
due to the bad weather and peak season，so lead to flight delay,the shipping is a little slow,but goods on the normal way.
we really send the parcel to you,and i am sure you will receive it,logistics company is operated independently,we also can't control it，we are urging the shipping company should solve it,you will get your goods soon.pls do not worry.moreover,everything is fine,just waiting good news,pls do not open dispute,I really appreciate your understanding.
Kind regards
Böyle bir mesaj gelmiş satıcı tarafından anlayan çevirirse çok memnun olurum.
